Meet Parahelp
Parahelp can resolve complex support tickets end-to-end, such as troubleshooting product issues and managing subscriptions and bug reports, by following your policies and using your existing knowledge base, tools (like Stripe, Slack, and Linear), and API endpoints.
To ensure Parahelp follows your exact policies and uses your knowledge and tools correctly, we continuously evaluate its performance on your actual support tickets.
You and your team can easily manage your knowledge base by chatting with Parahelp in Slack. Parahelp also proactively improves your knowledge base by identifying and filling knowledge gaps from support tickets.
Parahelp works directly in your support system—such as Zendesk, Intercom, or Front—so you can keep your existing infrastructure with no migration needed.
Meet our customers
